If you wish to book one or more rooms, you can do this over the telephone, over the internet (by completing an online form) or directly at the reception desk. Booking may be guaranteed or not.
GUARANTEED BOOKINGS
After requesting a booking over the telephone or internet, you will receive (via fax, e-mail or postal mail) a form which you must sign and return. This document will contain, in addition to your identification data, information regarding payment methods of the hotel services. After signing this document, you have the possibility to reconsider – without any obligation-, conditioned that you notify the HOTEL SUD reception with at least 48 hours before the beginning of the booked period. If you make this notification with less than 48 hours in advance, or if you do not make it, you will be charged (from the deposited sum or from the card whose data you have sent) one day’s worth of accommodation for the booked room(s).
NON-GUARANTEED BOOKING
If you notify HOTEL SUD of your intent to book a room, without financially guaranteeing this booking, it means you are making a non-guaranteed booking. This means that – on the beginning day of your booking – we will hold the room(s) until 18:00. If you do not arrive until then or do not notify HOTEL SUD of the certainty of your arrival, HOTEL SUD has the right to cancel your booking and check-in other tourists in the room(s) which you have booked.
Thank you for choosing HOTEL SUD.
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